Apple Event: May 7th at 7 am PT
I erased my hard drive and reinstalled lion mountain but after reinstallation on restart ,my password doesnot work.I restarted and pressed command R to enter into utilities but it asks for the password which does not work.I am sure that,I remember my password well,Help please?
MacBook Pro, OS X Mountain Lion (10.8.2)
Welcome to the Apple Support Communities
When you try to start into Recovery and your Mac asks you for a password, how does the screen look like? Do you see any image in the screen?
the screen is grey with my display name and picture and asking for password.Time and battery is shown in top
In that case, you haven't erased the hard disk. Try starting from Recovery holding Command, Option (Alt) and R keys while your Mac is starting
Sir,I did that and its showing a lock with a blank screen asking me to insert the password for assessing utilities.This is the same password and it gain does not move forward
You have a EFI password. This prevents other people to access to your Mac using a CD, DVD or any other partition different than your Mac OS X.
If you don't remember your password, you can't do anything with your Mac now. The only thing you can do is to take the computer to an Apple Store or reseller and get your EFI password resetted. This can't be done by an user
Thank you
You are welcome
Reinstallation with mac os mountain lion
