Ntlworld email address wont verify

Question

Level 1

5 points

Ntlworld email address wont verify

Help !

I have an ntlworld email address via virginmedia that won't verify on my new iphone 4s

I had it set up on mnew ipad3 ok and when I came to configure my new iphone 4s today - it wiped off the ntlworld email from my ipad and replaced it with the icloud email. Now I cannot get it back on my ipador get it to verify on the iphone.

I have tried changing to impa from pop for the outgoing server - but cannot find the settings for the incoming server - and it just hangs and hangs on the verifying screen

Help !!

iPhone 4S, and new ipad3 with retina display

Posted on Feb 24, 2013 6:22 AM

Reply

Answer 1

PlatnumK

Level 1

126 points

Feb 24, 2013 9:58 AM in response to HibyHol

here are the correct settings for NTLWORLD email

Incomming Mail Server

Host Name : pop3.ntlworld.com

User Name : (put your full email address here)

Passworld : (Enter your ntlworld passworld here)

Outgoing Mail Server

SMTP : smtp.ntlworld.com

User Namre : (leave blank)

Password : (leave blank)

Use SSL : ON

Authentication : (do not touch)

Server Port : 465

Hope this helps.

Reply

Answer 2

Feb 27, 2013 1:23 PM in response to PlatnumK

Thanks for that, it worked perfectly - just wish I'd found your answer sooner - although I'm still not sure why it stopped working in the first place - thanks again

Reply

Answer 3

PlatnumK

Level 1

126 points

Feb 27, 2013 2:04 PM in response to Lady_Lilac_Limes

Your welcome

Reply

Answer 4

mlevans1

Level 1

0 points

Jan 5, 2014 2:56 PM in response to PlatnumK

Hi I have just got a ipad and tried these settings and numerous others all evening, and seem to be getting no where with connecting my email to my ipad. Do I have to change it to pop instead of imap and if so I can't remember how to do it? Any help would be much appreciated, as I am getting tired of this now !! Thanks

Reply

Answer 5

PlatnumK

Level 1

126 points

Jan 12, 2014 3:36 AM in response to mlevans1

Tap on 'Settings' then on 'Mail,Contacts,Calenders' then tap on the accout you wish to change. I had problems with using virgin media's imap system so I changed mine to the POP version and had no problems since.

Check my post earlier on in the tread for 'POP' settings.

If all fails then try deleting the account and re-adding it.

Reply