The speaker on my iPhone 4S stopped working, is it best to send into apple for repair or have Verizon replace with a refurb phone?
Apple will replace it if it is defective. They do not repair iphones.
Apple handles all repairs/replacements on the Iphone no matter where you bought ti or what carrier it uses - Verizon doesnt get involved in Iphone repairs or replacements
Verizon does indeed handle this as well as Apple.
If you have reviewed those articles and still need service for your iPhone, you can contact your carrier(except AT&T and Virgin Mobile) or Apple. "
you are right - it looks like for ATT phones only Apple provides hardware support
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