3 Replies Latest reply: Feb 24, 2013 9:27 AM by Kappy
Cozy a Level 1 (0 points)

My icloud username and password will not let me loggin to my new mac. I have changed it on my iPad, but still doesn't work so I can't even get onto the mac. What can I do?

  • Kappy Level 10 (265,914 points)

    Because you need to create a new admin account on the computer with a different username and password. Your Apple ID and password are not also the default username and password for the computer.

  • Cozy a Level 1 (0 points)

    So how do I do that then?. I can't get past the log in on the mac, but I pad works fine

  • Kappy Level 10 (265,914 points)

    Did you already go through the Setup Assistant? This is what you go through when first turning on the new computer. If so then you were asked to provide a username and password when creating the initial user account. Do you remember what you set up at that time? If you don't even know what the username was then you might try this:


    Forgot Your Account Password


    For Snow Leopard and earlier


         Mac OS X 10.6- If you forget your administrator password


    For Lion/Mountain Lion


        Boot to the Recovery HD:


    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


         When the menubar appears select Terminal from the Utilities menu.

         Enter resetpassword at the prompt and press RETURN. Follow

         instructions in the dialog window that will appear.


         Or see Reset a Mac OS X 10.7 Lion Password and

         OS X Lion- Apple ID can be used to reset your user account password.




    As a last resort boot into Single-user Mode. When the prompt appears enter the following commands. Press RETURN after each:


         mount -uw /

         cd /private/var/db

         rm ../.AppleSetupDone

         shutdown -r now


    When the computer restarts it should default to the Setup Assistant. You can then create a new user account with a new username and password.