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Exasperated new user
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Q: iMac has set up new user after migrating files from old PC and I cant login to that new user, what do I do?

As thread title.  Brand new to the world of Mac and wishing I had stayed with Windows already.

 

It seems I need a password to have a p**s as far as Mac's are concerned.

 

OK, so wanted to migrate all my music from my partners old desktop PC onto the iMac and then put it into iTunes.  Migration Assistant worked wonderfully and 3 hours later, I return to the Mac to sort out iTunes.  First problem is that I cant find the music files.  There's about 48Gb, so not easy to hide.  I eventually discover that a new user has been set up by the iMac in the name of the PC that the mp3's migrated from.

 

I cannot log in to this new user!  Even with Administrator rights, using my Apple ID and resetting the new user password, I cannot log in to this new user account and retrieve the music!! Crazy, but there you go. Apparently I'm meant to go into Keychain and sort it out, unfortunately, Keychain is only looking at my details and not revealing the new user.  To be honets, I couldnt tell you how Im meant to change anything in Keychain, even after pouring through the hideously written Help guff that comes with it.

 

If this machine had not cost me so much money, I'd be hurling it out of the window at this point. It's Sunday evening, I would like to listen to my music and so if anyone can shed any help, light or hammer, then I'd be delighted to hear from you.

 

Thank you

iMac, iOS 6.1.2

Posted on Feb 24, 2013 12:06 PM

by Csound1,Solvedanswer
Csound1 Csound1
Level 9 (51,412 points)
Desktops
A:

Thanks Eric,

 

The music is not currently in iTunes.  It is a collection of album files within folders by band name in My Music on the PC.  Do I take it that it would be better in the long run to import my music into iTunes

 

As your music is disorganized (for iTunes) I think the idea of importing into iTunes from the disc is an excellent idea, no need to create a folder structure that you don't want. No need to copy and paste at all.

Posted on Feb 24, 2013 2:52 PM

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Exasperated new user

Q: iMac has set up new user after migrating files from old PC and I cant login to that new user, what do I do?

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  • by Eric Root,

    Eric Root Eric Root Feb 24, 2013 1:33 PM in response to Exasperated new user
    Level 9 (74,064 points)
    iTunes
    Feb 24, 2013 1:33 PM in response to Exasperated new user

    You typed you migrated from your old partners PC - try using their password. It sounds like you've done what is in these articles, but maybe there will be something new.

     

    Reset Password

        

    Reset Password using Apple ID

     

    If you can see the other computer in Finder, try drag and drop copying the files. Can you copy the files to a Flash drive or external hard drive and then download them?

  • by Csound1,

    Csound1 Csound1 Feb 24, 2013 1:29 PM in response to Exasperated new user
    Level 9 (51,412 points)
    Desktops
    Feb 24, 2013 1:29 PM in response to Exasperated new user

    Remove the new account completely, login to the old account and DO NOT use migration assistant to move the music. MA is for moving accounts and the things they contain. If you just want to move files there are simpler and faster methods.

     

    If you want to use MA then read the instructions, all of this is covered therein.

  • by Exasperated new user,

    Exasperated new user Exasperated new user Feb 24, 2013 1:33 PM in response to Eric Root
    Level 1 (0 points)
    Feb 24, 2013 1:33 PM in response to Eric Root

    Thanks Eric

     

    Ive tried all ways! In fact the first password I tried was the Windows password for her old PC.

     

    I've since tried to reset the password, using my apple ID and any other way I can logically think of.  As a new Mac user, I'm finding the different terminology very difficult to understand.

     

    I'm just aqbout to f=go into Time Machine and rewind the clock back to before migrating the mp3 files as I'm worried that if I start messing about with stuff in Keychain, or whatever its called, I'll end up locking myself out as I dont know what to change and for whom and where....

  • by Exasperated new user,

    Exasperated new user Exasperated new user Feb 24, 2013 1:34 PM in response to Csound1
    Level 1 (0 points)
    Feb 24, 2013 1:34 PM in response to Csound1

    Yep, gonna do Time Machine thing.  What are the faster and simpler methods you speak of please?

  • by Eric Root,

    Eric Root Eric Root Feb 24, 2013 1:36 PM in response to Exasperated new user
    Level 9 (74,064 points)
    iTunes
    Feb 24, 2013 1:36 PM in response to Exasperated new user

    I posted some more suggestions about the time you posted. If you can follow Csound1's suggestion, you wouldn't have to restore, although that is an option.

  • by Csound1,

    Csound1 Csound1 Feb 24, 2013 1:39 PM in response to Exasperated new user
    Level 9 (51,412 points)
    Desktops
    Feb 24, 2013 1:39 PM in response to Exasperated new user

    I have no idea why you are now involving Time Machine, are you trying to make this complicated?

     

    1. Delete the new (unwanted) account and login to your existing user account.

     

    2. Copy the iTunes folder (from the PC) to a thumb drive or an external drive.

     

    3. Paste it into the same location on your Mac.

     

    4. Listen to the music.

  • by Exasperated new user,

    Exasperated new user Exasperated new user Feb 24, 2013 1:53 PM in response to Csound1
    Level 1 (0 points)
    Feb 24, 2013 1:53 PM in response to Csound1

    Thanks Csound1

     

    Dont think I'm trying to make it complicated!  Clearly I am though!

     

    Unwanted user being deleted as I type, I guess it will take a while as the music is associated with that user.

     

    I did try the copy mp3 files onto external drive with the classic copy n paste before attempting MA.  I couldn't find the external drive on Finder, so thought MA was the way to go.  I'll try again.  The mp3's are not in iTunes at the mo, was using WMP on PC.

  • by Csound1,

    Csound1 Csound1 Feb 24, 2013 1:55 PM in response to Exasperated new user
    Level 9 (51,412 points)
    Desktops
    Feb 24, 2013 1:55 PM in response to Exasperated new user

    You will need an external drive Formatted as Fat32 so that both the PC and the Mac can use it, NTFS and HFS are one trick ponys.

  • by Exasperated new user,

    Exasperated new user Exasperated new user Feb 24, 2013 1:58 PM in response to Csound1
    Level 1 (0 points)
    Feb 24, 2013 1:58 PM in response to Csound1

    Oh.... None of those letters/numbers mean anything to me.

     

    Thanks anyway

  • by Csound1,Helpful

    Csound1 Csound1 Feb 24, 2013 2:00 PM in response to Exasperated new user
    Level 9 (51,412 points)
    Desktops
    Feb 24, 2013 2:00 PM in response to Exasperated new user

    NTFS is the Windows file system, HFS is the Mac file system, Fat32 is a file system they both understand.

     

    Format your external drive as FAT32.

  • by Exasperated new user,

    Exasperated new user Exasperated new user Feb 24, 2013 2:03 PM in response to Csound1
    Level 1 (0 points)
    Feb 24, 2013 2:03 PM in response to Csound1

    Joy.  Thanks

     

    After spending all day converting music from WMA to mp3.... At what point does technology make life easier??!!

  • by Csound1,

    Csound1 Csound1 Feb 24, 2013 2:05 PM in response to Exasperated new user
    Level 9 (51,412 points)
    Desktops
    Feb 24, 2013 2:05 PM in response to Exasperated new user

    I sympathize but please remember that you got here by choosing the wrong tool for the job, trying to move music you moved the entire account instead. Now you're in recovery mode. I am trying to keep it as simple as possible.

  • by Exasperated new user,

    Exasperated new user Exasperated new user Feb 24, 2013 2:10 PM in response to Csound1
    Level 1 (0 points)
    Feb 24, 2013 2:10 PM in response to Csound1

    For which I very much appreciate the simplicity!

     

    The very helpful people at the Apple shop recommended MA when I asked about the best way to move my music.  Their response was:

     

    Convert on your old PC to preferred format

     

    Keep them out of iTunes

     

    Download MA for Windows onto PC

     

    Connect Mac and PC with Ethernet cable

     

    Select Music folder and click continue a few times...

     

    I gave them such glowing feedback afterwards too!

  • by Csound1,

    Csound1 Csound1 Feb 24, 2013 2:17 PM in response to Exasperated new user
    Level 9 (51,412 points)
    Desktops
    Feb 24, 2013 2:17 PM in response to Exasperated new user

    Exasperated new user wrote:

     

    For which I very much appreciate the simplicity!

     

    The very helpful people at the Apple shop recommended MA when I asked about the best way to move my music. 

    Dreadful advice, next time get a 2nd opinion

     

    Do you know what to do or can we help some more (and confirm for me that it is the iTunes Library that you wish to move from the PC to the Mac please)

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