14 Replies Latest reply: Feb 16, 2014 1:57 AM by sumeetsa
AuntieT Level 1 Level 1 (0 points)

I was promted to upgrade to the new itunes version today (, but wish I never had as the previous version worked just fine!! I have been unable to install the new version and keep getting the message about there being a problem with the Windows Installer package. I tried following the instructions on this support pages on removing all Apple programs but that didn't work either!! I have Windows 7 64 bit and am close to throwing my PC out of the window!! Quicktime will not re-install correctly either...


Any suggestions will be most gratefully received

iPod classic 160GB (Late 2009), Windows 7, 64 bit