HT201413: Resolve issues between iTunes and third-party security software

Learn about Resolve issues between iTunes and third-party security software

TannerMata

Level 1 (0 points)

Q: Hi I can access Itunes on my computer but I cannot access the Itunes store, I have been able to access it before can someone please help me?

Hi I can access Itunes on my computer but I cannot access the Itunes store on my computer

iPhone 5, iOS 6.1.2

Posted on Feb 24, 2013 4:14 PM

I have this question too

Q: Hi I can access Itunes on my computer but I cannot access the Itunes store, I have been able to access it before can someone pleas ... more

All replies

Helpful answers

by b noir,

b noir Feb 24, 2013 4:15 PM in response to TannerMata
Level 9 (72,129 points)

Feb 24, 2013 4:15 PM in response to TannerMata

Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?
Reply options

Link to this post

by TannerMata,

TannerMata Feb 27, 2013 9:31 PM in response to b noir
Level 1 (0 points)

Feb 27, 2013 9:31 PM in response to b noir

Yea that's what's happening iTunes is endlessly saying accessing iTunes Store
Reply options

Link to this post

by b noir,

b noir Feb 27, 2013 9:33 PM in response to TannerMata
Level 9 (72,129 points)

Feb 27, 2013 9:33 PM in response to TannerMata

Many thanks.

With those symptoms, I'd try the following document:

Apple software on Windows: May see performance issues and blank iTunes Store

(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
Reply options

Link to this post