HT204621: Troubleshooting wireless mouse and keyboard issues

Learn about Troubleshooting wireless mouse and keyboard issues

LisaB73

Level 1 (0 points)

Q: Desktop crash... Can I override the shutdown

Hi, please can someone help....

My desktop has crashed... I have a wireless mouse & keyboard.. New batteries but because the window I'm on has crashed my cursor (mouse) or my keyboard won't respond. Can you help please

Thanks

Lisa

Posted on Feb 25, 2013 12:49 AM

I have this question too

Q: Desktop crash... Can I override the shutdown

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by Barry Hemphill,

Barry Hemphill Feb 25, 2013 7:14 AM in response to LisaB73
Level 8 (38,153 points)

Peripherals

Feb 25, 2013 7:14 AM in response to LisaB73

Hello Lisa:

Try resetting the SMC (no external devices required):

http://support.apple.com/kb/HT3964

Barry
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HT204621: Troubleshooting wireless mouse and keyboard issues

Q: Desktop crash... Can I override the shutdown

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by Barry Hemphill,

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