2 Replies Latest reply: Feb 25, 2013 7:34 AM by wjosten
Bala SP Level 1 Level 1 (0 points)

When i tried to restore & activate my iphone 3GS i got this error message, "We're sorry, we are unable to continue with your activation at this time." How can i resolve it. Help me pls...

iPhone 3GS, iOS 6.1.2
  • imobl Level 5 Level 5 (5,525 points)

    Generally this is a sign that the iPhone had previously been

    hacked/modified/jailbroken and the update relocked it to the

    original wireless carrier. If this is the case, only that wireless

    carrier can unlock your iPhone. You must contact them to see

    if they offer unlocking and if you qualify.


    Where did you acquire this iPhone?

    What wireless carrier did you use before this problem?


    Does the app Cydia appear on your iPhone?

    What does it say when you look at Settings=>General=>About=>Carrier?

  • wjosten Level 10 Level 10 (93,995 points)

    Asked daily, and almost always because your phone was/is jailbroken. Apple doesn't support jailbreaking, detects such & prevents activation. You can fix, you just can't get help here. Do a Google search for a site that can help you.