5 Replies Latest reply: Feb 25, 2013 8:39 AM by KiltedTim
ami12 Level 1 (0 points)

my iphone will not active using itunes or without after ive restored factory settings ???

iPhone 4S, iOS 6.1.2
  • imobl Level 5 (6,122 points)

    Generally this is a sign that the iPhone had previously been

    hacked/modified/jailbroken and the restore relocked it to the

    original wireless carrier. If this is the case, only that wireless

    carrier can unlock your iPhone. You must contact them to see

    if they offer unlocking and if you qualify.


    Where did you acquire this iPhone?

    What wireless carrier did you use before this problem?


    Does the app Cydia appear on your iPhone?

    What does it say when you look at Settings=>General=>About=>Carrier?

  • ami12 Level 1 (0 points)

    what is a wireless carrier ?


    i aquired the phone from fnes 4 u about 6 months ago.


    The fone has gone back to basics it will not activate so i cannot do anything on it which is very annoying.

    no app cydia appears on my fone.

  • KiltedTim Level 9 (50,285 points)

    ami12 wrote:


    what is a wireless carrier ?

    That would be the cellular phone company that you pay for service.


    If you do not have a SIM card from a carrier in the phone, it can not be activated. If the phone is locked to a carrier, the SIM must be from the carrier it is locked to.

  • ami12 Level 1 (0 points)

    so i ned to connect orange ?

  • KiltedTim Level 9 (50,285 points)

    Is Orange your carrier, or the carrier the phone is locked to?