Sharp Edges?

I was excited to pick up a MacBook today, but since I've been using it it's hard to keep my mind off of the discomfort caused by the sharp plastic edges on the case around the keyboard.

I've been shifting around trying to minimize it, but this strikes me as the kind of thing that would have been pointed out the first time a prototype was handed to someone for testing. Seems like a no-brainer to avoid raw edges where people rest their hands and wrists; I'm coming from a G3 iBook and I've used a number of other laptops and never seen anything quite like this.

I'm hoping that using it for a few days will lead me to a comfortable compromise, but it's enough of an issue that if I wasn't looking forward to a restocking fee I'd likely return it and wait for the issue to be resolved (or just buy something else).

Does anyone else have the same impression of the case or did I just get a particularly raw casting?

Nick

MacBook Mac OS X (10.4.6)

Posted on May 17, 2006 1:09 AM

Reply
30 replies

May 17, 2006 3:37 AM in response to The_Incubator

I can feel what you are talking about but it is not all that bad on mine. Your case may be particularly sharp. I would swing by apple and try another. If it feels like yours is sharper than the floor model, tell them you want to exchange it.

Also due to it being plastic I would think over time it will become somewhat less sharp. Let me know if you have any other questions as we are among the feww that already have these babies!

Kalel

May 17, 2006 10:49 AM in response to neoxp

On my MBP it has similar sharp edges. When I use my computer for extended periods of time I just use one of those gel wrist pads that you can get for your wrists when you use your keyboard.

I already had mine, so it was easy to find. The only thing is, if you have a front-loading CD drive like the MBP, you can't access it when you have the wrist-guard infront of the computer.

I generally find the ergonomics related to the wrist and the edge of the computer to be not that bad, but when I feel especially sensitive, I'll break out the wrist gel pad.

May 17, 2006 11:05 AM in response to The_Incubator

I have the same problem with a Toshiba laptop that I've had a couple of years. There's a sharp edge at the front of the case. I guess a typing teacher would tell us that we're not supposed to rest our wrists on the front of the keyboard. I'm surprised that Apple would overlook a design issue like this. I've always been very pleased with the ergonomics of my various PowerBooks.

So... Do you have some sandpaper? 😉

May 21, 2006 5:04 PM in response to The_Incubator

Ha, I searched the Macbook forum for this EXACT post knowing others would have the same problem. I went to the Apple store yesterday and couldn't believe how sharp the edges were. I thought it was because of my large hands but my fiance felt the same way. This is one feature about the iBook that I preferred over the Powerbook (which has very sharp edges IMO), but the new Macbook seems twice as sharp. For a company so meticulously design-minded, this is a major oversight...

May 21, 2006 5:30 PM in response to The_Incubator

While clearly a design oversight, I'm all for anything that gets me to type properly: keeping my wrists elevated by the strength of my own arms/shoulders included.

One really, really shouldn't keep their wrists resting on a keypad while typing. Even when lazily scrolling, it's a bad angle and cuts circulation. Keeping your wrists down greatly increases your risk of developing a repetitive stress injury.

May 21, 2006 7:29 PM in response to Juice Searls

So why not design a tiny moat around the edge of the computer with tiny piranhas inside? Or maybe an electric fence instead of the sharp edges? I totally agree with you about ergonomics, but the Macbook's edges should not be something negative to promote something positive. I'd rather have soft edges and be more mindful of my posture than get chafed by sharp edges...

May 23, 2006 12:19 PM in response to Dan_H

If it is litterally cutting your wrists the first thing I would do is call Applecare and explain this. Tell them your a re experiencing a physical injury as a result of the use of this product. You will more than likely be imediatly taken to a product specialist to have a resolution worked out. Again - if you are being physically injured by this product I would not just let it slide.. Just my $0.02 😉

May 30, 2006 3:15 PM in response to The_Incubator

Absolutely. My beautiful new machine, and within two hours I'm uncomfortable and trying to find a way around it. Enter my sports wrist band. How ridiculous! My macs (over 20 years) have given me so much joy, and now, on day two, I'm already wondering whether it's 'worth it' (the discomfort) to check my email.

It's not typing. Typing is fine. It's scrolling, surfing, reading, pressing the down arrow or working the trackpad. That's where I rest my wrist or the side of my hand on the machine, which on my iBook was just fine. I'm considering keeping the iBook (was planning on selling) for my longer surfing sessions and having the MacBook as a spare when I need the speed! How ridiculous.

Either a sanding machine or a wrap around sleeve that smooths it. I think the testers missed this one, it's an immediate and obvious problem. I emailed Apple's feedback (through the PowerBook option as there is no MacBook option yet) and suggest you do the same.

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Sharp Edges?

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