How do I get a refund for an in-app purchase?

My two year old made an in-app purchase of $50.00. I didn't find out until last night that I checked my email and saw the receipt there. How can I get a refund?

Posted on Feb 25, 2013 11:22 AM

Reply
3 replies

Feb 25, 2013 11:37 AM in response to ysanchez30

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


To try and stop it happening again you can turn off in-app purchases on your device via Settings > General > In-App Purchases 'off', and depending upon what version of iOS that you have on it you may also have a Require Password settin on the Restrictions screen which you can set to 'Immediately'

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I get a refund for an in-app purchase?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.