0 Replies Latest reply: Feb 25, 2013 12:16 PM by plastermaster
plastermaster Level 1 Level 1

I recently upgraded to SL and now it seems scanning documents for mailing them has changed. I have an HP 4400 series printer/scanner. I called apple care within my 90 days and got some help, most of which the advisor got from this forum. So, I thought I would go direct to the source:)


I can click on my printer in the dock or go through "image capture" and come to the same window that allows me to scan.


The image comes up and I then have to adjust the dotted lines to cover the whole page I am scanning.


On the menu I also choose the size I want (8.5 X 11 same as what I am scanning)


I have tried scanning to mail, I-photo, and preview, and the problem comes up that the image is to small. So if I mail it the recipient is not able to print it out at its original full page size.


I have tried Tiff and jpeg but still the results will not produce a document the size of the original.


Any ideas?


According to the advisor I spoke with, the hp 4400 is not really compatible with 10.6 like it was with 10.5 and sent me the instructions to work around the issue as above.




MacBook, Mac OS X (10.5.8)