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What if i don't remember the answers to my security questions?

I'm trying to change my email address, however it is prompting me to plug in the answers to my security questions. I can't remember! And, I can't find a way to reset/trigger a change. Any thoughts?

Posted on Feb 25, 2013 2:32 PM

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1 reply

Feb 25, 2013 2:33 PM in response to Jovicat

1. See my User Tip for some help:Some Solutions for Resetting

Forgotten Security Questions: Apple Support Communities.


2. Here are two different but direct methods:


a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

b. Call Apple Support in your country: Customer Service: Contacting Apple for

support and service.


3. For other queries about Apple ID see Frequently asked questions about Apple ID.


4. Rescue email address and how to reset Apple ID security questions


5. For online assistance use Apple - Support - Express Lane

What if i don't remember the answers to my security questions?

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