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Trouble with iTunes and Feedburner

Hey,


I have a swedish podcast called Spelsoffan >> SemiRetro. We have released som episodes without any issues at all before yesterday.

It seems our feed is working since people just using our RSS-link can access the new episode. But it does not appear in iTunes and in Google Feedburner our statistics has dropped down to 0 subscribers over just one night.

Something has got to be wrong. Our Feedburker-feed is http://feeds.feedburner.com/Semiretro.


What is going on here?

Posted on Feb 25, 2013 11:49 PM

Reply
1 reply

Feb 26, 2013 12:04 AM in response to decetre

There is a viable feed at http://feeds.feedburner.com/Semiretro


However iTunes is looking for a feed at


http://feeds.feedburner.com/spelsoffansemiretro


but there is no file at this address. Somehow you've managed to get yourself into a different feed since you submitted the original one to iTunes; you are going to need to try to get a feed up at the original address.


If you can't do this you will need to email Support at podcasts 'at' apple.com - give them the iTunes Store URL -


https://itunes.apple.com/gb/podcast/spelsoffan-semiretro/id580282430?mt=2


and both feed URLs, and ask them to move the Store to the working feed.

Trouble with iTunes and Feedburner

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