Mountain Lion Freezing Issue with imac

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Level 1

9 points

Mountain Lion Freezing Issue with imac

Help !!! i am not knowledgeable about my I mac but it is driving me totally mad since i have upgraded it to the latest OS. My imac is about 8 months old and just missed out on Mountain Lion so as it is a fairly new mac i thought it best to keep it up to date but it keeps on freezing.

Today was the final straw, i plugged in my ipad and that froze and has to restore, as i had to plug it into my mac to use itunes , this froze , eventually after several restarts by using the button as it wouldn't shut down it worked but today it has frozen 4 times so far.

what is going wrong :-( ?

iMac

Posted on Feb 26, 2013 7:42 AM

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Answer 1

arthur

Level 5

5,242 points

Feb 26, 2013 5:44 PM in response to passage2

Most likely your mac is having some software issues. This is usually fixable.

Take a look at Applications > Utilities > Console. This should contain a log of what happened when your mac froze. There might be clues to what the problem is.

BTW, you don't need to plug your iPad in to sync it. You can sync it with wifi.

Anyway, here are some basic troubleshooting and maintenance maneuvers to get you started:

1. Back up your hard drive first.

2. Make sure you have enough free space on your hard drive. Like 20 - 25%.

3. Repair permissions with disk utility, Disk Utility - Using Disk Utility to Repair Permissions

4. Boot into the recovery partition and repair your hard drive. OS X: About OS X Recovery

5. Make a new test user account and see if the problem is still present. Isolating an issue by using another user account

6. Try booting in safe mode and see if the problem is still present. OS X Mountain Lion: Start up in safe mode

This should keep you busy for a while.

Message was edited by: arthur

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