and i have a repair and service coverage, can i get an exchange?
iPod touch (4th generation), iOS 6.1.2
If you are speacking of the Apple Warrenty, no. All it covers is workmanship and materials not damage.
You will have to pay for a replacement.
Allan
Apple will exchange your iPod for a refurbished one for $199 for the 64 GB one and $99 for the others. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
i cracked my ipod screen
