4 Replies Latest reply: Feb 27, 2013 12:01 PM by jeremy2607
jeremy2607 Level 1 (0 points)

I've checked all the keyboard functions in the system preferences, everything is at default. Anyone have any idea where this problem could be stemming from and how it could be fixed? It basically means I can't use any keyboard shortcuts in the finder. The problem does not seem to affect other applications, it only happens when in the finder. Thanks

MacBook, Mac OS X (10.4.11)
  • Kappy Level 10 (263,335 points)

    Try this:


    Delete the /Home/Library/Preferences/com.apple.finder.plist file. Then relaunch the Finder.


    To relaunch the Finder press COMMAND-OPTION-ESC to open the task manager. Select the Finder and click on the Relaunch button.

  • jeremy2607 Level 1 (0 points)

    Unfortunately this did not solve the problem I'm having. Deleted the finder preference file, then when using command key to start the force quit function, the finder "relaunches"... all desktop items and finder windows disappear, then appear again a second later. So, still can't use any keyboard shortcuts inside the finder. Very strange indeed.

  • Kappy Level 10 (263,335 points)

    How to Perform an Archive and Install


    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.


    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.


    Repairing the Hard Drive and Permissions


    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.

    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.

    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.

    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.

    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.

    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

  • jeremy2607 Level 1 (0 points)

    To provide background info, I had done a full erase of the hard drive (zero'ing all data), and then installed the operating system from my original DVD. (not an archive and install). The reason I did this is because my computer would not start up, and disk repair would fail even when booting up from the installation DVD. So I did the full erase, and then everything seemed good and new, except for the problem in the finder with the 

    command, option, shift, and option keys cause the finder to crash/relaunch.

    I will try to use Disk Warrior or Tech Tool Pro when I get home today and let you know. I very much appreciate your advice, thank you.