4 Replies Latest reply: Feb 26, 2013 1:45 PM by Malignance
BeiJingPride Level 1 Level 1

I recently dropped my 3GS from a short distance to the ground; when I picked it up, it was in Restore Mode.  When I tried to restore it with iTunes, it would stop when the restoration bar fully fills and then fall back into restore mode; then the "Error -1" message pops up.  Please provide any information you can, Thank you.


iPhone 3GS, iOS 6.1.1
Reply by Malignance on Feb 26, 2013 1:11 PM Helpful

This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

 


iTunes: Specific update-and-restore error messages and advanced troubleshooting

Reply by AnaMusic on Feb 26, 2013 1:12 PM Helpful

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