TS3824: iMac (Mid 2011): Unresponsive white screen on startup or vertical lines on screen
Learn about iMac (Mid 2011): Unresponsive white screen on startup or vertical lines on screenQ: I was just editing a WORD doc and my screen went white. Time for a new computer? Help! I get paid to write. (I do have a time caps ... I was just editing a WORD doc and my screen went white. Time for a new computer? Help! I get paid to write. (I do have a time capsule.) more
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Helpful answers
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Feb 28, 2013 2:08 PM in response to tdmommaby BDAqua,Hello,
Have you blown the dust out lately?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.