lou0303

Q: Imac not recognizing any of the user names and passwords including admit. password

help please tech support says i have to pay to tell them how to reset all the passwords i changed the admit password but it still will not work i can not unlock anything in setting i can not do downloads that i need to do please help me thanks

Posted on Feb 26, 2013 5:53 PM

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Q: Imac not recognizing any of the user names and passwords including admit. password

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  • by Allan Jones,

    Allan Jones Allan Jones Feb 26, 2013 9:30 PM in response to lou0303
    Level 8 (35,151 points)
    iPad
    Feb 26, 2013 9:30 PM in response to lou0303

    Mac OS version?

  • by rccharles,

    rccharles rccharles Feb 27, 2013 12:00 PM in response to lou0303
    Level 6 (8,486 points)
    Classic Mac OS
    Feb 27, 2013 12:00 PM in response to lou0303

    changed the admit password

    How did you go about changing the password?

     

    This could be caused by many issues.

     

    Some pictures of the error messages would be helpful.

     

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    How to show us a screen image.  Avoid personal identification.

     

    command + shift + 3   Will take entire screen.  You hear a click.

    command + shift + 4 Lets you decide what to take.  Mouse pointer changes. Move mouse to upper left corner of desire image.  Hold down left mouse key where to start image.  Drag mouse to lower left of where you want to stop image.  Release mouse.

     

    You will get a picture n.png file on the desktop.

     

    one the forum input panel you will see the camera icon.

    Picture 4.png

     

    click on camera icon.

     

    another window will appear.

     

    Make sure you have selected the from your computer tab.

     

    click on Browse button

     

    An open file panel appears.  Select the file.

     

    After selection a file, I have this screen showing.

    Picture 5.png

     

     

    You will have to click on Insert Image.  You may have to scroll down to see Insert Image button.