help please tech support says i have to pay to tell them how to reset all the passwords i changed the admit password but it still will not work i can not unlock anything in setting i can not do downloads that i need to do please help me thanks
Mac OS version?
changed the admit password
How did you go about changing the password?
This could be caused by many issues.
Some pictures of the error messages would be helpful.
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How to show us a screen image. Avoid personal identification.
command + shift + 3 Will take entire screen. You hear a click.
command + shift + 4 Lets you decide what to take. Mouse pointer changes. Move mouse to upper left corner of desire image. Hold down left mouse key where to start image. Drag mouse to lower left of where you want to stop image. Release mouse.
You will get a picture n.png file on the desktop.
one the forum input panel you will see the camera icon.
click on camera icon.
another window will appear.
Make sure you have selected the from your computer tab.
click on Browse button
An open file panel appears. Select the file.
After selection a file, I have this screen showing.
You will have to click on Insert Image. You may have to scroll down to see Insert Image button.
Imac not recognizing any of the user names and passwords including admit. password
