0 Replies Latest reply: Feb 26, 2013 6:24 PM by lori30
lori30 Level 1 Level 1 (0 points)

Ipod in recovery mode.  The iPod is not able to be recovered or restored as the message "Make sure your internet connection is active or try again."  I have tried the suggestion on the Apple support and am still receiving this message.  Any suggestions.   


I could recover the iPod on another computer but am concerned that files were not backed up recently and many new purchases will be lost.  Any suggestions.