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iPod won't connect to iTunes/Computer

33195 Views 10 Replies Latest reply: Jun 24, 2013 3:36 PM by bigcp96 RSS
StillFalling17 Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 26, 2013 8:25 PM

Soo I plug my iPod into the cord which is plugged into the computer, the computer makes the little beep that lets me know its detected a device and... Nothing. It doesn't show up in iTunes. It doesn't show the little charging symbol on the iPod. Nothing.

 

I've tried two different cords and three different USB ports. The annoying thing is it worked two days ago, and had been working prior to that for several months. Nothing has happened to the iPod or computer that would cause damage. They've both literally been sitting in this room for two days. I can plug my iPod into the wall charger and it will charge just fine. It can connect to the internet, etc. But it won't connect itself to iTunes via the USB cable... and I'm unsure of what to do next. I've googled around and checked the forums but I haven't found anything that works.

 

Assistance :3

 

Also, I can't download iOS 6.1.2, it just fails everytime after the verification process. I've never failed verification before so I'm not sure if this is a widespread issue or just me... The error I guess you would call it says "Software Update is not available at this time. Try again later."

iPod touch
  • lllaass Level 10 Level 10 (135,325 points)
    Currently Being Moderated
    Feb 27, 2013 3:22 AM (in response to StillFalling17)

    See:

    iOS: Device not recognized in iTunes for Windows

    I would start with

    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

    or

    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

     

    Next try another computer to help determine if you have an iPod or computer problem.

     

    The update problem typically indicates a either a network problem or an Apple server problem. That happened to be a few times. I just retried and it work after a while.

  • lllaass Level 10 Level 10 (135,325 points)
    Currently Being Moderated
    Mar 1, 2013 2:24 AM (in response to StillFalling17)

    Run this and see if the results help

    iTunes for Windows: Device Sync Tests

  • lllaass Level 10 Level 10 (135,325 points)
    Currently Being Moderated
    Mar 1, 2013 10:55 AM (in response to StillFalling17)

    Have:

    Next try another computer to help determine if you have an iPod or computer problem.

  • ajg4fire Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 21, 2013 1:17 PM (in response to StillFalling17)

    I had this problem but it turns out I was using the wrong ipod cord.  The chord that is used for the wall charger cannot be used for the computer.  The part that plugs into your ipod touch should be very small, the one for the wall charger will be bigger.

  • Ortega32 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 9, 2013 9:46 PM (in response to StillFalling17)

    My ipod won't turn on or connect to the computer. I tried other computers but the samething happened. Please help me.

  • gire.prasad Level 2 Level 2 (165 points)
    Currently Being Moderated
    Jun 9, 2013 10:16 PM (in response to Ortega32)

    Try putting it in recovery mode and connect:

     

    http://www.wikihow.com/Put-an-iPod-or-iPhone-into-Recovery-Mode

  • bigcp96 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 24, 2013 3:36 PM (in response to StillFalling17)

    I actually had the same problem but weirdly enough i did the opposite of what ajg4fire did and used my wall charger and plugged it into mym computer and it worked. But i might have had the cords mixed up in the first placem though.

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