what can i do against the wdf violation shut down problem with windows 8???

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Level 1

4 points

what can i do against the wdf violation shut down problem with windows 8???

Everytime i want to syncing my i pod nano 3rd generation with itunes (windows 8 new) appears the wdf violation shut down problem. any idea how i can manage this problem?

this advice is not working because the summery tab is not there...

To fix this, enable your iPod for Disk Mode:

Click the Summary tab for your device in iTunes
Select Enable Disk Use

HELP PLEASE!

iPod nano

Posted on Feb 27, 2013 3:32 AM

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Answer 1

LynneGee

Level 1

0 points

Jun 26, 2013 3:19 PM in response to yalia

I found the solution!!! Even ended up educating the tech -- who didn't have a clue.

I have a brand new 7th gen iPod Nano, a brand new Windows 8 laptop, and iTunes 11. Everything was working all fine and dandy until I unchecked "Enable Disc Usage in iTunes on my iPod. Then all **** broke loose. I got the blue screen of death with the WDF_violation and I couldn't even plug my Nano in without it crashing my computer, let alone access iTunes to re-enable Disc Usage. Because the crashes happened immediately after I did that I just KNEW it had something to do with that. Trouble is, I couldn't fix it.... or so I thought.

I was on the phone with the tech, who was telling me it was a driver issue ( impossible because both the laptop and iPod are brand new) and I was looking around in iTunes while she did.

HERE IS YOUR SOLUTION: Edit --> Preferences --> Devices. Check Prevent iPods, iPhones and iPads from syncing automatically. Then plug in your iPod, re-enable the Disc Usage, and voile!!!!!! Problem solved.

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