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my iPad is stuck on the iTunes icon

I tried to update my iPad to IOS 6.1.2 and it is frozen

iPad 2 Wi-Fi, iOS 6.1.1

Posted on Feb 27, 2013 7:06 AM

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4 replies

Feb 27, 2013 7:12 AM in response to child13

If the reset doesn't work, try and force iPad into Recovery Mode.



Recovery Mode



1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.



2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.



3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.



4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.



Note: Data will be lost. You may have to repeat the above many times.

Feb 27, 2013 9:07 AM in response to child13

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

my iPad is stuck on the iTunes icon

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