1 Reply Latest reply: Feb 27, 2013 11:51 AM by varjak paw
Allecsis Level 1 Level 1 (0 points)

My iPhone started turning off and on for no reason so I looked up symptoms etc and saw that I should check the LCI for water exposure and its showing red. Can I just take it into apple and see if they can repair it or am I going to need a new phone?


iPhone 5, iOS 6.1.2
  • 1. Re: My iPhone's LCI is showing red, what should I do?
    varjak paw Level 10 Level 10 (169,765 points)

    If the indicators show liquid infiltration, Apple will not replace the iPhone under warranty. They will, however, replace the entire iPhone for a flat fee significantly less than the cost of a new iPhone. If you have AppleCare+ coverage, the cost will be pretty low; in the US it's $49. If you do not have AppleCare+ on your iPhone, see the Service Pricing section here:

     

    http://www.apple.com/support/iphone/service/faq/

     

    There are independent iPhone repair services that may be able to do a repair for less than Apple's out-of-warranty charge. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty and support will be voided.

     

    Regards.