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kirenkaur
Level 1 (0 points)

Q: how to enable ipad

Hi,

 

    I havent used my ipad for a very long period and it is now diabled. when i connect it to my macbook pro it says unable to connect to itunes because the ipad is locked with a password but how am i supposed to put my password in when my ipads disabled?

 

so could you tell me how to sort this problem out. thank you

iPad

Posted on Feb 27, 2013 1:33 PM

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kirenkaur

Q: how to enable ipad

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  • by Demo,

    Demo Demo Feb 27, 2013 5:24 PM in response to kirenkaur
    Level 10 (95,986 points)
    iPad
    Feb 27, 2013 5:24 PM in response to kirenkaur

    You will probably need to restore using Recovery Mode. You can read about it here.

    http://support.apple.com/kb/ht4097

     

    Or you can follow these Recovery Mode Instructions

     

    • Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    • Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    • If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    • While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    • Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    • If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    • Use iTunes to restore iPad.