HT201311: About AirPrint

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halpaslan
Level 1 (0 points)

Q: Samsung ML-2950ND printer not supported AirPrint?

I bought a Samsung ML-2950ND printer and this is not supported airprint but this is in the list in the supported priter list below:

http://support.apple.com/kb/ht4356

I buy this printer because this is supported by airprint. But this is not :S.

iPad

Posted on Feb 27, 2013 1:15 PM

by kix_r,Solvedanswer
kix_r kix_r
Level 1 (10 points)
A:

Hi!

 

I just got this printer (Samsung ML-2950ND, wired ethernet, duplex, mono laser), and I can say that this printer DOES SUPPORT AirPrint.

 

Some may need the firmware upgrade (there's a November 2012 firmware, version 3.00.14  or something) available on the website. My printer came with this firmware.

 

Hope this helps!

Posted on Apr 3, 2013 5:02 PM

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halpaslan

Q: Samsung ML-2950ND printer not supported AirPrint?

  • All replies
  • Helpful answers

  • by deggie,

    deggie deggie Feb 27, 2013 1:17 PM in response to halpaslan
    Level 9 (54,831 points)
    iPhone
    Feb 27, 2013 1:17 PM in response to halpaslan

    It is supported but you may need to update the firmware on your printer before it will work.

     

    Also make sure the iPad and the printer are connected to the same wireless network.

  • by halpaslan,

    halpaslan halpaslan Feb 27, 2013 1:52 PM in response to deggie
    Level 1 (0 points)
    Feb 27, 2013 1:52 PM in response to deggie

    This is on the same network with my iPad on airport extreme. But it looks does not suppport airprint on the link below:

    http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00052128&fm _seq=58604

  • by deggie,

    deggie deggie Feb 27, 2013 1:58 PM in response to halpaslan
    Level 9 (54,831 points)
    iPhone
    Feb 27, 2013 1:58 PM in response to halpaslan

    I believe the link you are posting is out of date. Go to the support area on Samsung for your model printer.

  • by halpaslan,

    halpaslan halpaslan Feb 27, 2013 2:00 PM in response to deggie
    Level 1 (0 points)
    Feb 27, 2013 2:00 PM in response to deggie

    Yes I go to support area of samsung and they say that this printer does not support the AirPrint.

  • by deggie,

    deggie deggie Feb 27, 2013 2:05 PM in response to halpaslan
    Level 9 (54,831 points)
    iPhone
    Feb 27, 2013 2:05 PM in response to halpaslan

    I guess they would know, but you might call them. It is listed as such in the link you originally posted and that would have been supplied by Samsung to Apple.

  • by Phil0124,

    Phil0124 Phil0124 Feb 27, 2013 2:09 PM in response to halpaslan
    Level 7 (27,937 points)
    iPhone
    Feb 27, 2013 2:09 PM in response to halpaslan

    The Samsung FAQ you link to states that while it does not support AirPrint, it can be used from an iOS device via their Mobile Print App.

    To print wirelessly from your iOS device you can also download the Samsung Mobile Print App. See the chart below to view compatibility.

    iOS Supported Printer Models:

    • CLP-300/31x/32x/350/410/610/620/660/670/680/770/775 series
    • CLX-216x/316x/317x/318x/3300/4190/6200/6240/6250/6260/838x/854x/92x1/9250/93x0/9 350 series
    • ML-1630W/1865W/2150/216x/216xW/2525W/257x/2580N/285x/2950/305x/347x/331x/371x/405x/455x/551x/651x Series
    • SCX-1490W/2000FW/3205W/3400/4500W/4623/4650/4x24/4x26/4x28/472x/4x33/5x35/5x37/5 x39/6545/6555/8030/8123/8040 Series
    • SF-760/SF-760P Series

     

     

    You'll need to find the Print App in the App Store and download it.

  • by halpaslan,

    halpaslan halpaslan Feb 27, 2013 2:18 PM in response to Phil0124
    Level 1 (0 points)
    Feb 27, 2013 2:18 PM in response to Phil0124

    Yes i see that. But it is also in the apple list which is supported AirPrint

    http://support.apple.com/kb/ht4356

     

  • by Phil0124,

    Phil0124 Phil0124 Feb 27, 2013 2:32 PM in response to halpaslan
    Level 7 (27,937 points)
    iPhone
    Feb 27, 2013 2:32 PM in response to halpaslan

    It is, but its possible it was mistakenly put there. I would believe Samsung more over Apple's list. Speically if the Printer is not showing app in the "Print to option" in the iPad.

     

    The "AirPrint Basics" list just lists what the manufacturers tell Apple. Its unlikely Apple verifies that every printer in the lists sent to them is actually correct. With so many models out there its conceivable an unsupported model slipped through.

  • by halpaslan,

    halpaslan halpaslan Feb 27, 2013 9:12 PM in response to Phil0124
    Level 1 (0 points)
    Feb 27, 2013 9:12 PM in response to Phil0124

    Mistakenly?

    I buy that printer because i trusted Apple. I dont need to check Samsung internet page

  • by deggie,Helpful

    deggie deggie Feb 28, 2013 6:22 AM in response to halpaslan
    Level 9 (54,831 points)
    iPhone
    Feb 28, 2013 6:22 AM in response to halpaslan

    Call AppleCare and ask to be transferred to Customer Service. Tell them your story and inform them that Samsung sent incorrect information to Apple about the printer. Perhaps Apple can then sue Samsung. They have experience doing so.

  • by kix_r,Solvedanswer

    kix_r kix_r Apr 3, 2013 5:02 PM in response to halpaslan
    Level 1 (10 points)
    Apr 3, 2013 5:02 PM in response to halpaslan

    Hi!

     

    I just got this printer (Samsung ML-2950ND, wired ethernet, duplex, mono laser), and I can say that this printer DOES SUPPORT AirPrint.

     

    Some may need the firmware upgrade (there's a November 2012 firmware, version 3.00.14  or something) available on the website. My printer came with this firmware.

     

    Hope this helps!