Q: Using keynote remote

I bought a Bluecon.i IC-BT 2000 remote for my iPhone 5. All's functioning (e.g. multimedia, cam shutters) except for the keynote. I'm wondering if they are incompatible (for the keynote), or I'm just using the remote incorrectly. The message in my keynote says something like the remote cannot be identified, that a wi-fi or Bluetooth connection is needed, even though my phone and the remote are already Bluetooth connected. Please help.