Problems Switching from Prepared to Supervised in Apple Configurator
Hi all,
I am at a school managing a cart of iPads. I was using Configurator just to Prepare them and push out a profile and apps. I didn't use Supervise, because I wanted to be able to plug them in to other computers to transfer video. Some update to Configurator came out and I can no longer use Prepare to install paid apps. Frustrating, but okay.
Next I turned on Supervise so I can install paid apps again. Apparently this requires erasing the iPad. Okay, fine. iPads were erased and set to Supervise, but I have no redeem codes left! I can still see that the redeem codes are in Configurator, and are matched up to the iPad serial numbers, but I can't check the box to install them. This is different from the problem of having lost the Configurator information described here: http://support.apple.com/kb/ht5194
Can someone explain how I can use my existing match of serial numbers and redeem codes to install apps?
OS 10.7.5
Configurator 1.2.1