We are locked out of ipod and have tried to restore it 6 times with no luck. It would be okay to remove everything off of it, but we still get the same message, passcode locked. Is there any other method besides all tht you suggessted. Please help. THanks

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We are locked out of ipod and have tried to restore it 6 times with no luck. It would be okay to remove everything off of it, but we still get the same message, passcode locked. Is there any other method besides all tht you suggessted. Please help. THanks

We are locked out of ipod touch. Grandson foregot password now we can't get in. We have tried the restore 6 times with no luck. Need some other way or what are we doing wrong. Get same message have to have password, but we wouldn't be here if we knew password. Please help.

iPod touch

Posted on Feb 27, 2013 5:47 PM

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Answer 1

lllaass

Level 10

210,411 points

Feb 28, 2013 3:03 AM in response to anniemul

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Try disabling the computer's antivirus and firewall.

- Next try the manual install method of:

iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.

- Then try on another computer

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