7 Replies Latest reply: Mar 13, 2013 3:52 PM by BDAqua
rockjefferson Level 1 Level 1

I cant send emails with Mail program on iMac.  This happened after the latest software update.  I keep getting "enter password for account"  but never had to before.  Also the password I use when entered does not work.  I don't know how to fix this, also my list of servers got screwed up because my wife and son tried to "fix" the problem.  Can anyone help with a clear, step by step procedure to fix this issue?

Solved by BDAqua on Mar 7, 2013 4:15 PM Solved
Hello, The Password rejection can confuse people since it's a catch all meaning... This Password, Username, Authentication method... is not recognized on this Port to this Server. So since WebMail works it's not Name or Password, but one of the other ones. The receiving email ports are: IMAP is port 143IMAP-SSL is port 993POP is port 110POP-SSL is port 995Outgoing ports are...SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users. In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message? Then click the Show Details button & Check again.
Reply by rkaufmann87 on Feb 27, 2013 9:01 PM Helpful
Please carefully read and follow the instructions in Mail Troubleshooting

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