How do I turn off auto-renewing subscriptions on my iPod Touch 4th Generation. I have followed all the suggestions, but my device does not follow those prescribed steps. Can somone please help me. I'm not very computer savy.
Contact the developer(s)..
How do I contact the developers and WHO are the developers???
The developers would be the company that made the app or provides the service to which you are subscribing. If the service doesn't appear in the Subscription Categories area as described in the support document from which you can or under the Subscriptions - Manage area in iTunes on your computer, then you need to talk to the provider of the service to which you subscribed. How you contact them we can't say since we don't know what subscribtions these might be.
Regards.
The subscription is with e-Harmony. I first informed them on their website that
I wanted to cancel my subscription and close my account. They said that they could
not close the account because I used the iTunes store when I signed up, but as I previously
mentioned is that there is no mention of a auto-renewal subscription when I try to go through
the process on my iPod Touch.
If you go to yur account setting what do you see? The app subscription says:
• Auto-renew may be turned off by going to your Account Settings after purchase and must be turned off at least 24-hours before the end of the current period.
If that does not exist, and since eHarmony was not helpful, contact iTunes
Apple - Support - iTunes - Contact Us
Tell them you contacted eHarmony
How do I turn off auto-renewing subscriptions on my iPod Touch 4th Generation? I have followed all the directions that have been suggested.
