4 Replies Latest reply: Mar 1, 2013 8:48 AM by mumbles2701
mumbles2701 Level 1 Level 1

Hi all,

 

i upgrade my phone to the latest software upgrade last night and no the touchscreen wont work. Everything else works fine as i can connect it to a computer and back it up, emails, texts and calls still coming through. I just cant do anything with the phone as toyuchscreen wont allow me to unlock it.

 

i have tried Restart, Reset and Restore. Still nothing.

 

Any ideas?


iPhone 5, iOS 6, 32GB Black
Reply by diesel vdub on Feb 28, 2013 5:53 AM Helpful

Restore as new.  If the problem continues, take the device to Apple for evaluation and possible replacement.

Reply by diesel vdub on Feb 28, 2013 6:43 AM Helpful

Restoring iOS Software

 

Do not restore the backup.  If the issue is with the backup or a setting in the backup, restoring it will merely re-introduce the problem.

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