Just upgraded 10.6 to 10.8.2 My Samsung ML-1710 B&W laser printer now does not work. Printer queue says there is a "Filter" problem. Asked on Samsung site for a solution - no response so far. Is a new driver needed? If so, does anyone have a safe, reliable, tested source?
MacBook Pro, OS X Mountain Lion (10.8.2)
Hello,
I've tried all of these suggestions but none work for my Macbook Pro 2016 10.12.3 Sierra. The closest I got was the driver through the Linux Foundation but I got an error message saying that the driver was installed incorrectly, and I don;t know how to fix that issue. Any other suggestions, or shall I really get a new printer? It works so great for my needs I hate to get rid of it.
Thank you in advance!
If you haven't done so already, try resetting the printing system. Then try adding the printer back.
You can try these drivers:
Another place to look:
Thanks for the reply. I had found those links .... but what makes me nervous is that the list of supported models (at: http://support.apple.com/kb/HT3669#samsung )
does NOT include the model which I am using: Samsung ML-1710
The second site only appears to Windows drivers.
The link says:
Choose Apple menu > Software Update to make sure OS X has the latest information about printer software it can download from Apple. OS X updates its list of available printer software. It downloads printer software as needed when you add printers.
When I go to Apple menu > Software Update and enter a search for 'printers', all that I get is a list of various apps with 'printers' in the name. How do I find if a driver for a Samsung ML-1710 is available?
You want the Samsung printing software. It's for all compatible models.
I went to http://support.apple.com/kb/DL905 for Samsung drivers.
.... but what makes me nervous is that the list of supported models (at: http://support.apple.com/kb/HT3669#samsung )
does NOT include the model which I am using: Samsung ML-1710
You could try this:
or this:
macosx/samsung-gdi | The Linux Foundation
I have no idea whether either one works. Make sure you know how to uninstall this software before you install it.
I'd rather get a new printer myself.
I downloaded from the 'Samsung Print Drivers' site .... but still get the 'Filter' failed message in the Print queue.
Meanwhile, Samsung have replied washing their hands of support:
"Unfortunately, we do not entirely support Max OS X, and do not keep updated drivers for Apple products. It does sound like the driver may need to be updated, but you will want to contact Apple for further assistance."
I would like to say 'unbelievable' but that is the reply I get from 'Samsung Customer Support Center'.
If the responsibility does belong to Apple, how does one get their attention?
richard_2013 wrote:
If the responsibility does belong to Apple, how does one get their attention?
It is not Apple's responsibility. It is up to all printer vendors to either make new printer drivers for the latest version of OS X or ensure the current drivers they have for the previous OS work on the new OS.
So it is up to Samsung to manufacture a driver for your ML1710. Not Apple. The drivers that are available from Apple are made by Samsung and supplied to Apple so that they can be downloaded via Software Update.
After my 2008 Mac mini (10.6.8) died, I got a new i7 Mac mini with OS X 10.8.3 pre-installed. Was able to transfer my settings, documents and apps from Time Machine backup.
The only things that did not work anymore due to PowerPC code no longer being support in 10.8.x were:
Eudora
MS Office 2004
Samsung ML-1710 printer driver
Here are my solutions:
Eudora -> Eudora OSE (Open Source Edition) based on Mozilla (https://wiki.mozilla.org/Eudora_OSE)
MS Office 2004 -> MS Office 2011 (thanks to my employers MS Home Use Program HUP)
Samsung ML-1710 printer driver - SpliX driver (http://guigo.us/mac/splix/)
I just faced the same problem on a new iMac. The SpliX driver worked perfectly with my ML-1710!
Thanks TXcrude for the help!
Anyone have a copy of the http://guigo.us/mac/splix/ driver? Looks like the site is down with:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache/2.4.7 (Ubuntu) Server at guigo.us Port 80
If the site is ever down:
Samsung ML-1710 printer no longer works
