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When I run the iTunes 11.0.2.26 x64 installer, it returns an error "This iTunes installer is intended for 32-bit versions of Windows. Please download and install the 64-bit iTunes installer instead."

When I run the iTunes 11.0.2.26 x64 installer, it returns an error "This iTunes installer is intended for 32-bit versions of Windows. Please download and install the 64-bit iTunes installer instead." The computer has Windows 7 Enterprise 64-bit. I have uninstalled all Apple products and deleted all folders including Bonjour, Quicktime, etc. Also tried running in compatibility mode as a previous version of Windows. What I found odd is the program attempts to install in Program Files (x86). Shouldn't it install in Program Files if it's a 64-bit application?

Windows 7

Posted on Feb 28, 2013 12:33 PM

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7 replies

Feb 28, 2013 1:14 PM in response to Don Franko

Hmmmm. We'd better see if there's any damaged iTunes installation configuration information on the system that might be throwing a misleading message.


(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the User uploaded file "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):


http://majorgeeks.com/download.php?det=4459


(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)


(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.


(Do not remove anything at this stage. We're just having a look.) Even though iTunes, AMDS and Bonjour have all been uninstalled are there any entries for any of iTunes, Bonjour or Apple Mobile Device Support appearing in the list of programs in CleanUp?

When I run the iTunes 11.0.2.26 x64 installer, it returns an error "This iTunes installer is intended for 32-bit versions of Windows. Please download and install the 64-bit iTunes installer instead."

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