RachelsiPod15
Level 1 (70 points)

Q: Videos won't play on iPod touch?

So, I have two iPod touch, 4th gen and 5th gen, I recently downloaded some videos outside of iTunes, they will sync onto my 5th gen iPod and play just fine, but when I try to sync them onto my 4th gen iPod it say's "I't cannot be played on this iPod". Why? It's an MPEG-4 file and I have plenty of space on my iPod. I've tried resetting it. Everything, why is this? And does anyone know how I can play them on my iPod touch 4th generation?

iPod touch, iOS 5.0.1

Posted on Feb 28, 2013 11:57 AM

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RachelsiPod15

Q: Videos won't play on iPod touch?

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  • by lllaass,

    lllaass lllaass Feb 28, 2013 1:46 PM in response to RachelsiPod15
    Level 10 (190,762 points)
    Apple Watch
    Feb 28, 2013 1:46 PM in response to RachelsiPod15

    Maybe here:

    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

    However, I looked a the specs for the 4G and 5G and they both say they play the same video formats.

    All I can suggest is the stand at fixes

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.