Watching video on iPad from Seagate Wireless Plus

I would ask seagate as its their setup

Found this in FAQ @seagate support:

I purchased files on iTunes for use with my iPad. Will they work on Seagate Wireless Plus?

If the iPad/iPhone/iPod Touch is authorized to view the content (authenticated to the account that purchased the content) and supported by the device, then yes, the files can be stored on the Seagate Wireless Plus and played on the iPad/iPhone/iPod Touch.

@Lloyd6770 - how did you go with the Seagate Wireless Plus (SWP).

I bought one to stream iTunes purchased movies to three kids ipads. Can't seem to get it to work despite syncing their ipads with my itunes account. So far I'm very unhappy with it.

Did you download the media app to the devices? The devices must be authorized to the account that made the purchases. I do not have children, but have no trouble steaming to either my iPad or my iPhone.

Yep so I have installed the seagate media app to the devices, I have now synced each device (iPad mini) with my computer, and successfully can load iTunes purchased videos from my account onto each device and play them successfully on the device through the video app. I can also play tunes in the same way. I can join the seagate wireless and stream non-iTunes videos. I just can't stream any iTunes purchased content (I click in the movie thumbnail and just get bounced - nothing happens) from the Seagate drive.

Don't know what's up with that. Maybe try reset of everthing? When I stream non iTunes content, it seems to play in it's own window, (i.e. within the seagate app). iTunes purchases open in a Safari window. Maybe something related to that?

" iTunes purchases open in a Safari window. Maybe something related to that? "

Sorry. My bad. I had disabled Safari on the kids' iPads.

Duh...! Thanks for the hint Paul.

In case anyone tried to stream iTunes content from the Seagate Wireless Plus to an iOS 8 device...

"Movies purchased from iTunes can be streamed to iOS 6 and iOS 7 devices which were authorized from remote storage (the video could be selected in Seagate Media App and would be played in the Safari browser), however in iOS 8 this has stopped working. A bug has been filed with Apple, however this functionality has not been restored. Therefor, DRM protected movies purchased on iTunes can no longer be played on devices running iOS8 or higher."

Bottom line, if you're running iOS8 on your device, you won't be able to stream your iTunes purchases stored on the Seagate Wireless Plus.

The FAQ is here: http://knowledge.seagate.com/articles/en_US/FAQ/005087en?language=en_US

This is terrible. I just bought a Seagate Wireless Plus to take my iTunes library overseas and stream content (in particular movies) to the kids iPad mini's. We have family sharing set up but the iTunes Library movies I just copied to the Seagate won't play even under my AppleID which I bought them on. I am running iOS9.3.2 - the latest version at the time of writing.

Interestingly music I purchased from iTunes streams fine. Just won't play films.

Seems Apple are trying to force customers into devices with large on board storage by preventing streaming from external wireless portable devices.

Come on Apple please fix this iOS restriction for legitimate and legal purchasers of content.

That was 9 months ago. You might want to check with Seagate.

Thanks Deggie for the reply. Looks like its still a problem. My kids also have iPod touch 4th gen's which run on iOS 6 and I just tried streaming the movies on them and the movies work perfectly fine. It must be iOS 8 and above as the Seagate post suggests. So it is an Apple problem to solve.

The other issue is that the Seagate Media App continually crashes on my iPhone. I only got the App yesterday and it will open for a couple of seconds then crash. Completely useless in iOS 9.3.2 Spoke to Seagate and they told me how to use the Wireless Plus onboard software through the IP address of the device with Safari/Google Chrome App. That works fine, but it will just not play the movies on our Apple devices running iOS 9.

Apparently it works for SanDisk: I want to save movies on a flash drive. What do I need to do this for IPad Air 2?

Perhaps you should return the Seagate. Hard to believe that Apple would introduce a bug that would just affect Seagate.