lesormonde

Q: Error 21 on restore

Hello,

 

After an attempt to upgrade IOS to the latest version I am getting repeated error 21s with the ipad in recovery mode. Now when I connect the iPad

- itunes extracts the software

- itunes status changes to preparing ipad for restore

- Apple logo appears on iPad screen

- Messagebox - unknown error 21. Seems to be always at the same point.

 

I am on OSX 10.8.2, itunes 11.0.2(26) and am trying to upgrade to the latest IOS level.

 

Host machine is a macbook pro, iPad is an iPad 2.

 

So far I have

- restarted (several times)

- disabled (Sophos) security software

- removed all other USB devices and switched to original cable

- removed ipsw file and forced a download

- created a new account and tried to recover from there

None of these have had an effect.

 

Can you offer any suggestions?

thanks,

L.O.

Posted on Mar 1, 2013 12:03 AM

Close

Q: Error 21 on restore

  • All replies
  • Helpful answers