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mac pro starts only in safe mode

815 Views 20 Replies Latest reply: Mar 2, 2013 8:39 AM by Terba RSS
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Terba Calculating status...
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Mar 1, 2013 3:09 AM

My Mac Pro 1st gen suddenly refuse to start in regular mode. I can start it in safe mode.

I have tried everything from all of the tips I have found including putting in only a blank harddisk trying to install Snow Leopard from DVD.

I have diognosed it with the last version of Tech Tool Pro without finding any problem.

When it starts up it seems to come clear to the log-in pane but it always stops with a grey display and the multicoloured ball spinning.

 

Any suggestion anyone?

Mac Pro, Mac OS X (10.7.5)
  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Mar 1, 2013 8:51 AM (in response to Terba)

    Please read this whole message before doing anything.
      
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
       
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

     

    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

     

    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

     

    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.

     

    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

     

    Step 1

     

    Triple-click the line of text below to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
     
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). Post the lines of output (if any) that appear below what you just entered. You can do that by copying and pasting as well. Omit the final line ending in “$”. No typing is involved in this step.
        
    Step 2

     

    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
     
    This time you'll be prompted for your login password, which you do have to type. It won't be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

     

    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

     

    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
     
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
      
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

     

    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
     
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.

     

    You can then quit Terminal.

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Mar 1, 2013 8:53 AM (in response to Terba)

    What graphics card is installed?

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Mar 1, 2013 9:29 AM (in response to Linc Davis)

    My last message was posted in error. Please do the following instead.

     

    These steps are to be taken while booted in safe mode.

     

    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

     

    The commands may line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

     

    Step 1

     

    Triple-click the line of text below to select it. Copy the selected text to the Clipboard (command-C). Then click anywhere in the Terminal window and paste (command-V).

     

    find /Sy*/L*/Ex* -type f -name Info.plist -exec sh -c '/usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$1" 2> /dev/null | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo ${1%*.kext/*}.kext' {} {} \;

     

    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.

     

    Step 2

     

    Repeat with this line:

     

    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null

     

    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

     

    Step 3

     

    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null

     

    Remember, these steps are all copy-and-paste — no typing. Also remember to post the output.

     

    You can then quit Terminal.

  • The hatter Level 9 Level 9 (58,560 points)
    Currently Being Moderated
    Mar 1, 2013 3:16 PM (in response to Terba)

    replace it, the 7300GT esp if you intend to run Lion

  • Blake4all Calculating status...
  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Mar 1, 2013 6:57 PM (in response to Terba)

    Your system is so heavily modified that, instead of trying to remove the modifications piecemeal, you should erase your boot volume, reinstall OS X, and then go through the initial setup process, importing only your user data and settings from backup — not applications or other files.

    Back up all data to at least two different storage devices, if you haven't already done so. The backups can be made with Time Machine or with a mirroring tool such as Carbon Copy Cloner. Preferably both. You must be certain that you can restore everything to the state it's in now.

    Boot into Recovery (command-R at startup), launch Disk Utility, and erase the startup volume with the default options.This operation will destroy all data on the volume, so you had be better be sure of your backups. Quit Disk Utility and install OS X. When you reboot, you'll be prompted to go through the initial setup process. That’s when you import the data from one of your backups. For details, see here:

    Setting up a new Mac from an old one

    Import only "Users" and "Settings" – not "Applications" or "Other files." Don't import the Guest account, if it was enabled on the old system. After that, run Software Update. If you still have the problem, take the machine to an Apple Store or other authorized service provider for hardware testing.

    If the problem is resolved after the clean installation, reinstall your third-party software selectively. I can only give general guidelines. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are usually safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.

    Before installing any software, ask yourself the question, "Am I sure I know how to uninstall it without having to start this process all over again?" If the answer is "no," stop.

    Never install any third-party software unless you know how to uninstall it.

  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Mar 2, 2013 7:14 AM (in response to Terba)

    You've tried what in different ways?

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Mar 2, 2013 7:36 AM (in response to Terba)

    Of course it will not start up. You have way, way, way too much third-party junk installed.

     

    Safe Mode loads only a minimal set of Apple extensions, and no third-party extensions. When it starts up in Safe Mode, but not regular, that is a strong indication you have loaded too much junk, or loaded something poisonous.

     

    You need to get a different drive (or erase your current one after making multiple backups) and install a completely stock system with no add-ons, then test again.

     

    You can also make an appointment at the genuis Bar for a free evaluation of the problem. They often have drives on hand and can help you install a new System. But their solution for debugging is the same -- work UP from a plain-vanilla System with no add-ons, not down from a complicated maze of third-party additions.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
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