scaperoth
Level 1 (0 points)

Q: Raw Logs broken in sitemanager: Cannot download

I have created an analytics application that parses the data from Reports->Raw Logs and displays it in a user-friendly way. Recently, in the past two weeks, this data (Individual daily data from raw logs) is completely impossible to download. If you select a day and click "Download" the file either does not download or downloads at a rate of about 9Kb/sec. I have tried this on 3 computers, two PC's and one MAC (all using safari). Is anyone else experiencing this? Is there a fix?

Posted on Mar 1, 2013 12:32 PM

by Syd Rodocker,Solvedanswer
Syd Rodocker Syd Rodocker
Level 2 (180 points)
A:

Greetings;

I've just downloaded a couple of raw data logs from PSM and the files downloaded immediately (MacBook Air; OS 10.8.2).  There were issues with some of Apple's systems in the last few days.  You might give it another try.  All the best...

 

Syd Rodocker

SRVideo Media Design    

Apple iTunes U Administrator

Tennessee's Electronic Learning Center

Posted on Mar 3, 2013 9:49 AM

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scaperoth

Q: Raw Logs broken in sitemanager: Cannot download

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  • by Syd Rodocker,Solvedanswer

    Syd Rodocker Syd Rodocker Mar 3, 2013 9:49 AM in response to scaperoth
    Level 2 (180 points)
    Mar 3, 2013 9:49 AM in response to scaperoth

    Greetings;

    I've just downloaded a couple of raw data logs from PSM and the files downloaded immediately (MacBook Air; OS 10.8.2).  There were issues with some of Apple's systems in the last few days.  You might give it another try.  All the best...

     

    Syd Rodocker

    SRVideo Media Design    

    Apple iTunes U Administrator

    Tennessee's Electronic Learning Center