2 Replies Latest reply: Mar 14, 2013 2:27 PM by UbergeekRFC
nwyland Level 1 (0 points)

While downloading an album in from the Store, one song was interrupted.  I have followed the instructions from apple about resuming the download, but every time I do so the same error message appears saying the download was interrupted.  I am having no connection problems, have rebooted my computer, downloaded the lates version of iTunes, etc., yet nothing changes.  Has anyone else experienced this, and are there any workarounds.  Sadly the problem hit on one of the best songs of the album.

  • Jburton26 Level 1 (0 points)

    I had the same problem. I just went to the song in the album (in my playlist, not iTunes) and deleted the song. Then under iTunes and purchased (not on this iPhone) and re-downloaded the song. Works fine now! Not sure if its the exact same problem but hope it helps!

  • UbergeekRFC Level 1 (0 points)

    I had the same problem so (assuming under the Purchased items in the Store you have a song stuck at 'Downloading'):

     

    I went to Music, then Artists.

     

    From there I chose the album.

     

    The song that failed to download had the cloud symbol next to it.

     

    I clicked the cloud symbol and the song completed the download for me.

     

    (Please note this was in iTunes for Windows - I expect it to be similar in iTunes for Apple)

     

    Message was edited by: UbergeekRFC - parenthetical note added

     

    Message was edited by: UbergeekRFC - added note about song stuck as downloading