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I recently reinstalled OS 10.6 then did an update and was updated to 10.6.8. I am not able to send mail from my mail account. I am able to receive just fine and my server is working fine. My mail preferences account shows smtp.core.com (offline)

I recently reinstalled OS 10.6 then did an update and was updated to 10.6.8. I am not able to send mail from my mail account. I am able to receive just fine and my server is working fine. My mail preferences account shows smtp.core.com (offline). Everything worked fine until I did the update. What might be my problem?

iMac, Mac OS X (10.6.8)

Posted on Mar 1, 2013 4:23 PM

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2 replies

Mar 4, 2013 2:53 PM in response to ThePonds

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:


http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US


Fellow user Grant Bennet-Alder offers this solution:


Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.


When the Security Update is done, the old version of Mail is disabled.


The solution has been to:


1) make certain Mail is in the /Applications folder

2) There is no other copy anywhere else.

3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.


Security Update 2012-004 (Snow Leopard)


If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:


Mac OS X 10.6.8 Update Combo v1.1

I recently reinstalled OS 10.6 then did an update and was updated to 10.6.8. I am not able to send mail from my mail account. I am able to receive just fine and my server is working fine. My mail preferences account shows smtp.core.com (offline)

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