Hi
My 5 year old son is costing us hundreds of pound when playing a free app he is playing it but have to buy coins or barrels which he doesn't know are chargeable
Can u advise
Game is called Geomon
This is a scam to have a free app for a child that ask them for money to play after a certain period
Please advise
Mark
iPad 2, iOS 6.1.2
You can try contacting iTunes support via this page and see if you can get a refund : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off', and also on the Restrictions screen you can set Require Password to 'Immediately' (there is a default 15 minute period during which it doesn't need re-entering).
another thing to consider doing, if you're going to have a child on the device, in addition to locking out the in app purchases and making the password immediate, remove your credit card and use an iTunes gift card instead. This way if he figures out the password and hacks into the restrictions, there's only so much that can be done.
My 5 year old son is down loading chargeable apps or app items which we didn't agree to costing us hundreds of pounds
