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The iOS device software needs to be updated,but APP Store Update page appears as a blank page.

😉Need help.Thanks!

iPad, iOS 6.1.2

Posted on Mar 1, 2013 11:28 PM

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Posted on Mar 1, 2013 11:34 PM

You don't update an iPad's iOS version via the App Store app. If you are already on iOS 5+ then you should have a Settings > General > Software Update option for direct update on the iPad. If you are on iOS 4 then you can only update via your computer's iTunes.

To update via your computer, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photosand any important documents off the iPad as well e.g. via the file sharingsection at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to havea copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.

Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button

A first gen iPad wil update to iOS 5.1.1, and an iPad 2 and 4 to iOS 6.1.2

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Question marked as Best reply

Mar 1, 2013 11:34 PM in response to iApple1980

You don't update an iPad's iOS version via the App Store app. If you are already on iOS 5+ then you should have a Settings > General > Software Update option for direct update on the iPad. If you are on iOS 4 then you can only update via your computer's iTunes.

To update via your computer, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photosand any important documents off the iPad as well e.g. via the file sharingsection at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to havea copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.

Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button

A first gen iPad wil update to iOS 5.1.1, and an iPad 2 and 4 to iOS 6.1.2

The iOS device software needs to be updated,but APP Store Update page appears as a blank page.

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