I can't connect ipad 4 to my PC using Windows 7

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Level 1

0 points

I can't connect ipad 4 to my PC using Windows 7

My PC does not see ipad, hence it can't sync with iTunes. I saw that many people have the same problem. I tried all the steps suggested by Apple like connecting to different USB ports, updating ipad software, updating itunes on computer, restarting both computer and ipad, close all apps, disabling third-party System Services and Startup Items. Nothing has happened.

I would appreciate any solution or suggestion before I bring this ipad to the shop?

iPad, iOS 6.1.2, iPad with Retina Display

Posted on Mar 2, 2013 2:50 AM

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Answer 1

Diavonex

Level 9

67,217 points

Mar 2, 2013 2:51 AM in response to Appy9

Device not recognized

http://support.apple.com/kb/TS1538

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Answer 2

Mar 2, 2013 6:26 AM in response to Appy9

iPad not appearing in iTunes

http://www.apple.com/support/ipad/assistant/itunes/

iOS: Device not recognized in iTunes for Mac OS X

http://support.apple.com/kb/TS1591

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

How to restart the Apple Mobile Device Service (AMDS) on Windows

http://support.apple.com/kb/TS1567

IOS: Syncing with iTunes

http://support.apple.com/kb/HT1386

Apple - Support - iPad - Syncing

http://www.apple.com/support/ipad/syncing/

 Cheers, Tom 😉

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Answer 3

Ralph9430

Level 7

21,732 points

Mar 2, 2013 6:41 AM in response to Appy9

Many PC user expect the iPad to appear like a hard drive when connected to the computer. It will not appear like that. Start iTunes on the computer then connect your iPad. You should see the iPad show up in iTunes. Sorry if this is old news to you.

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