CanoScan Lide 30. Can't get it to work on 10.4 even though it says it does, have the install CD, works on laptop with Windows 7, works on 10.4 with VueScan trial, but I don't want to pay $40/yr to scan 3x a yr. Managed to get their Toolbox to work, whi

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CanoScan Lide 30. Can't get it to work on 10.4 even though it says it does, have the install CD, works on laptop with Windows 7, works on 10.4 with VueScan trial, but I don't want to pay $40/yr to scan 3x a yr. Managed to get their Toolbox to work, whi

I've managed to get my Canon CanoScan Lide30 's toolbox downloaded but it still won't work because it says it can't find the plug-in for it, but when I go that way in the applications and click on that, it doesn't change anything. Scanner works fine on Windows 7. Works with VueScan. Paid $10 for used scanner to scan 3x/yr, don't want to pay $40/yr for VueScan.

I bought it to work on Mac 10.4; install CD and website says go, but reality says NO

Can anybody help?

Mac mini, Mac OS X (10.4.11), Canon CanoScan LiDE 30

Posted on Mar 2, 2013 1:00 AM

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Answer 1

BDAqua

Level 10

239,213 points

Mar 2, 2013 9:48 AM in response to Edward5252

Hi edward,

https://discussions.apple.com/thread/4083668?answerId=18846638022#18846638022

What is your Warranty and Return Policy?

You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.

All sales are final and there are no refunds.

Isn't this a bit harsh? Naah 🙂 I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.

http://www.hamrick.com/sup.html#q

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