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can't open office 2011 in mountain lion

when open word,exel,... stay in processing (com.microsft.ole_automation).

please help me to solve it.


Thank you

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 2, 2013 9:28 AM

Reply
7 replies

Mar 2, 2013 10:01 AM in response to Maziran

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the grey Apple icon and a progress bar appear. The boot up is significantly slower than normal.

Safe Mode


Safe Mode - About


General information.


Isolating issues in Mac OS X


Permissions Troubleshooting


Step by Step to Fix Your Mac

can't open office 2011 in mountain lion

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