1 Reply Latest reply: Mar 2, 2013 1:27 PM by Winston Churchill
Buildermike57 Level 1 (0 points)

Using iPad on Apple TV via AirPlay   Can hear the sound but no video when playing a music video. Is there some trick?

iPad (4th gen) Wi-Fi + Cellular
  • Winston Churchill Level 10 (93,195 points)

    Welcome to the Apple Community.


    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router.
    6. Restart your mobile device.