3 Replies Latest reply: Mar 3, 2013 8:26 AM by Linc Davis
Sylvermis Level 1 Level 1 (0 points)

hello,

 

Since yesterday, my flash player doesnt work on safari (OS X10.8.2). I tried to update flash with the last version (11.6) from adobe website, but i still have the same probleme.  Can you please help me ?

 

Thank you


MacBook Pro (15-inch Mid 2009), OS X Mountain Lion (10.8.2)
  • dominic23 Level 7 Level 7 (29,915 points)

    1.  Enable Plug-ins

      

        Safari > Preferences > Security

     

        Web Content:

        Click in the box for "Enable Plug-ins".

     

     

    2. Check  whether you are currently  in  YouTube HTML 5 trial.

     

         http://www.youtube.com/html5

     

        At the bottom  left of the page  uncheck the box for

     

       "You are currently in the HTML5 trial".

     

    3. Reset Safari.

     

        Click Safari in the menu bar.

        From the drop down select "Reset Safari".

        Uncheck the boxes next to all items.

        Check the box next to "Remove all website data".

        Click "Reset".

     

    4. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.

        

        Safari > Preferences > Extensions

     

     

    Best.

  • Klaus1 Level 8 Level 8 (45,435 points)

    On March 1 Apple again blocked Flash Player for Lion and Mountain Lion:

     

    http://support.apple.com/kb/HT5660

     

    Wait for an update.

  • Linc Davis Level 10 Level 10 (150,990 points)

    If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.

    1. If you're getting a "blocked plug-in" error, then from the menu bar select

     

     ▹ System Preferences… ▹ Flash Player Advanced

    and click Check Now. Quit and relaunch your browser.

     

    2. Triple-click the line below to select it:

      
    /Library/Internet Plug-Ins
      
    Right-click or control-click the highlighted text and select
      
    Services ▹ Open
      
    from the contextual menu. A folder should open. If there is more than one item in the folder with the words "Flash Player" (not "flashplayer") in the name, open the respective Info windows, check the version numbers, and delete all except the latest. You may be prompted for your login password.
      
    3. Re-download and reinstall Flash. Download it from this page:
       
       
    Never download a Flash update from anywhere else.
        
    4. If you get a "missing plug-in" error, select
     
    Safari Preferences... Security
      
    from the Safari menu bar and check the box marked Enable plug-ins.

     

    5. Select

    Safari Preferences... Extensions

    from the Safari menu bar. If any extensions are installed, disable them.

    6. In the Safari preference window, select

    Privacy Remove All Website Data

    Close the window. Then select

     ▹ System Preferences… ▹ Flash Player Advanced

    and click Delete All. Close the preference pane.